Frequently Asked Questions
Thank you for choosing The Sweet Sistas! Before placing your order, please review our frequently asked questions.
🍰 Are your products made fresh?
Absolutely!
We pride ourselves on serving fresh, homemade treats.
- Cakesicles are handcrafted fresh each week in small batches.
- Cookies are baked fresh to order.
- Fresh Squeezed Lemonades are made fresh to order.
Because everything is made in small batches, quantities are limited and products may sell out.
📍 Where do I pick up my order?
We currently offer local pickup at:
21919 Clay Rd
Katy, TX 77449
You’ll receive pickup instructions once your order is ready.
🕙 When can I pick up my order?
Pickup is available:
Daily
10:00 AM – 7:00 PM
or until sold out.
Pickup hours may occasionally change due to vendor markets, holidays, special events, weather, or other unforeseen circumstances.
Any schedule changes will be announced on:
- Our website
- Social media
🚚 Do you offer shipping?
Yes—but only for select products.
Eligible for Shipping
🍪 Cookies
Local Pickup Only
🍰 Cakesicles
🍋 Fresh Squeezed Lemonades
Fresh squeezed lemonades cannot be shipped due to their perishable nature.
📦 When will my order ship?
Cookie orders are shipped according to the following schedule:
- Orders placed Sunday–Thursday ship the next business day.
- Orders placed Friday or Saturday ship on Monday.
Once your package has been transferred to the shipping carrier, delivery times are outside of our control.
📦 What if my shipped order is damaged?
Every order is packaged with care to help ensure it arrives safely.
However, once your order has been accepted by the shipping carrier, The Sweet Sistas is not responsible for shipping delays, lost packages, stolen packages, melting, or damage that occurs during transit.
By placing a shipping order, you acknowledge and accept these terms.
🎪 Do you attend vendor markets?
Yes!
Throughout the year you’ll find us at local markets and community events around the Houston and surrounding areas.
Some markets may feature:
- Exclusive menu items
- Seasonal treats
- Limited-edition flavors
Our upcoming market schedule is always posted on our website and social media.
🍰 How should I store my cakesicles?
Keep cakesicles refrigerated until you’re ready to enjoy them.
For the best flavor and texture, allow them to sit at room temperature for 10–15 minutes before serving.
🍪 How should I store my cookies?
Store cookies in an airtight container at room temperature.
For the best quality, enjoy within 3–5 days.
Cookies may also be frozen in an airtight container for up to 3 months.
🍋 How should I store my lemonade?
Fresh squeezed lemonade should be kept refrigerated.
For the freshest taste, we recommend enjoying it within 2–3 days of pickup.
Shake well before serving, as natural separation may occur.
⚠️ Do your products contain allergens?
Yes.
Our products may contain:
- Wheat
- Milk
- Eggs
- Soy
Our kitchen also processes:
- Peanuts
- Tree Nuts
Please visit our Ingredients & Allergen Information page for product-specific ingredients and allergens.
If you have food allergies or dietary concerns, please contact us before placing your order.
🏠 Are your products made in a commercial kitchen?
No.
Our products are made in accordance with the Texas Cottage Food Law.
These products are made in a home kitchen that is not inspected by the Texas Department of State Health Services or a local health department.
🎉 Do you offer custom orders?
Yes!
We’d love to help make your celebration extra sweet.
Whether you’re planning a birthday, baby shower, wedding, corporate event, or another special occasion, we’d be happy to discuss a custom order.
Please contact us as early as possible to check availability.
💳 What payment methods do you accept?
We accept all payment methods available through our secure online checkout.
Cash, Cashapp ($thesweetsistas), or Apple Pay (214-433-0485) are accepted for pick up orders. Please text 214-433-0485 to order with those payment methods.
**PLEASE BE AWARE: Orders are not confirmed until payment has been successfully received. If paying in person via cash, you are risking product being sold out before your scheduled pick up time.
📧 How can I contact you?
We’re always happy to help!
Email:
thesweetsistas@yahoo.com
We do our best to respond within 24–48 hours.
For pick up orders please text 214-433-0485
💛 Thank You!
Thank you for supporting The Sweet Sistas!
Every order helps support our family-owned, Black-owned small business. We truly appreciate your support and look forward to serving you something sweet! 🍋🧁